FAQ
Orders & Shipping
How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping typically arrives in 5–7 business days; expedited options are available at checkout.
Do you ship internationally?
We're starting with domestic shipping for our first drop and plan to expand internationally soon. Sign up to our newsletter to be the first to know.
Can I change or cancel my order?
Reach out through our Contact page as soon as possible — we can usually make changes before an order ships.
Returns & Exchanges
What's your return policy?
See our full Shipping & Returns page for details on timeframes and how to start a return.
How do I exchange for a different size?
Start a return for the original item and place a new order for the size you need — this is the fastest way to get the right fit while stock lasts.
Sizing & Fit
How do LAYERZERO pieces fit?
Our first drop, the Comfy Collection, is designed with a relaxed, true-to-size fit. Check the size guide on each product page for exact measurements.
What sizes do you carry?
The Comfy Collection launches in women's and men's sizing across our hoodie and bottoms styles. Availability is listed on each product page.
Product Care
How should I wash my LAYERZERO pieces?
Machine wash cold with like colors, tumble dry low. Avoid bleach and high heat to keep fabric soft and colors true.